What makes you worth working with?
We are a team of highly skilled craftsmen, project managers and designers. Our business process is streamlined and well communicated among all members of the ExpressBath team. We pride ourselves on providing clients with the consistency and quality they expect throughout the entire process - from the initial consultation to the final project walk-thru.

As active members of NARI (National Association of the Remodeling Industry), and NKBA (National Kitchen and Bath Association) we adhere to their strict ethical standards.

Does ExpressBath have any weaknesses I should know about?
Each and every company has a weakness. Admittedly ours is that we as a team rely heavily on the successful completion of internal systems and strive to finish each job on schedule, and as a result it's challenging to make unexpected and radical changes within the allotted project time frame.

Do you use subcontractors?
Yes, we use subcontractors for a variety of trades including but not limited to:

• Electrical work
• Plumbing
• Insulation
• Sheetrock
• Floor-finishing
• Roofing
• Painting

All subcontractors used by ExpressBath have the appropriate licensures and adhere to International Building Codes, International Electrical Codes and Plumbing standards as per their trade. They are required to show proof of insurance as well. By utilizing specialists in these areas (and others) we can save our clients time and money throughout the entire process. Additionally, ExpressBath has built strong working relationships with their subcontractors over many years and manages all the coordination of scheduling and payments. Therefore, our clients do not have to worry about paying sub-contractors and can have peace of mind throughout the process.

Are your cabinets custom?
In an effort to meet client budgetary and design requirements, we have several cabinet manufacturers we recommend. Some brands of cabinetry used on projects are stock while others are "semi-custom" meaning that they are made-to-order but that there are limitations either to sizes, wood-species or finishes available.

Can we provide our own product?
Unfortunately, no. Because the building process can be extremely complex and most products are fundamentally linked with the building/remodeling process, ExpressBath provides the products necessary to complete the project. Our goal is to provide superior quality and service to our clients within the allotted timeframe; order accuracy, quality shipping and order completion are directly related to the success of a project.

Can I do some of my own work?
Because of the extremely tight project schedule that ExpressBath works with, it is imperative that the ExpressBath team be the only team performing work on your project.

Are you a "Green Builder"?
"Green" means many things to many people. For some, it means using only materials from sustainable resources like recycled products or fast-growing crops like bamboo. For others, it's about using products that do not contain harsh chemicals (like formaldehyde) or use harsh chemicals during their manufacturing processes. And for yet another group, it means designing in ways that improve energy efficiency (like passive solar) or water conservation.

ExpressBath does not promote itself as being an expert in any one particular "shade of green", however we do our part to conserve fuel and energy where it is practical to do so, are open to and have worked with products that are eco-friendly. We will consider new products and ways of building things provided the materials and practices are predictable enough that we can have reasonable confidence in their quality and longevity.

Can you give a guaranteed start date?
Our contract includes an anticipated duration of project, and we are committed to the 10 day completion and unless there are circumstance beyond our control just as township inspections taking longer than 24 hours to schedule we will meet that commitment.

Sometimes, unforeseeable but pre-existing conditions arise on a job and they cause delays. Often, a client will decide to add work to the body of their contract after we have already started the project. Rather than leave a job only partially finished, it has always been ExpressBath policy to stick with each project until the clients can once again enjoy their home. Clients who have signed contracts with ExpressBath and are waiting for their projects to begin receive regular updates from us regarding the current schedule.

Can you give a guaranteed finish date?
A guaranteed finish date is at the core of the mission of ExpressBath. We guarantee that your bathroom will be completed in 10 days or less. The only circumstances that will make the schedule deviate from the timeline would be pre-existing structural issues, or setbacks that would stem from township inspection schedules.

Does your contract contain a penalty clause?
Yes. ExpressBath guarantees your project will be done in 10 days or less. If your project takes more than 10 days and there are no circumstances beyond our control, then ExpressBath will pay you $100.00 per day for each day longer that your project takes.

Am I limited in choice of bathroom fixtures/lighting fixtures?
We have chosen the most popular and highest quality fixtures from hundreds of well known manufacturers like Kohler, Moen, American Standard, Grohe and Toto. We are certain that our variety will meet your needs.